PRIVACY POLICY

IAD España Inmobiliaria a Domicilio S.L, a Spanish simplified company, whose registered office is located at Ramón Turró nº 23 Street, 3rd floor 08005 Barcelona, registered in the Barcelona Trade and Companies Register under number Nº B67131573 (hereinafter "IAD España" or "IAD") processes your personal data in its capacity as a data controller, when you browse the https://www.iadespana.es/ website ("Website") and interact with it, in particular when you complete an online form.

Depending on the purposes involved, this processing may be carried out by IAD España:

As the sole data controller;
As a joint controller with an IAD property consultant.

This privacy policy provides you with the information required under applicable laws about the collection and processing of your personal data in accordance with the Spanish Organic Law 3/2018, of December 5, 2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) and Regulation (EU) 2016/679 (GDPR) (together the "Applicable Regulations").

Furthermore, IAD España uses cookies to make the Website work. To find out more, refer to the "Cookie Management" section.

For more general information about the protection of personal data, visit the Spanish Data Protection Agency (AEPD).

This privacy policy may be amended. Please consult it regularly.

DATE OF LAST UPDATE OF THIS PRIVACY POLICY: DECEMBER 2025

1. Categories of Data Concerned

Personal Data you send directly to IAD España

You may need to provide IAD España and, where appropriate, IAD España property consultants with personal information in your various interactions with this company, which may identify you directly or indirectly ("Personal Data").

This mainly includes Personal Data such as:

Identification and contact data: first name, last name, title, email address, and telephone number,
Data about your project.
Personal Data that IAD España collects indirectly

IAD España collects technical browsing and interaction data on the Website (in particular, via cookies), as well as geolocation data if you have given your consent.

2. Purposes, Legal Basis and Retention Period

IAD España collects and processes your Personal Data for the purposes identified below, with the legal basis and retention period for each purpose:

Purposes of Processing	Legal Basis	Retention Period
Creating and managing alerts for property listings.	Legitimate interests	3 years from collection or last contact with the data subject.
Managing and monitoring your requests to download brochures and guides.	Legitimate interests	3 years from collection or last contact with the data subject.
Managing and monitoring the requests submitted by you through online forms and/or contacting an agent. Contact with property consultants is managed jointly with an IAD consultant.	Legitimate interests	3 years from collection or last contact with the data subject.
Sending newsletters and other commercial materials, managing subscriptions if you sign up.	Consent	3 years from collection or last contact with the data subject.
Managing and monitoring your satisfaction (studies, satisfaction surveys, statistics).	Legitimate interests	3 years from collection or last contact with the data subject.
Managing and monitoring claims.	Legitimate interests	5 years from the end of the litigation
Managing your requests to exercise rights.	Compliance with statutory obligations	Time taken to process the request. Deletion of ID document after checks.

3. Recipients of Your Personal Data

The Personal Data collected and processed by IAD España for the above purposes may be communicated, as needed, to:

Customer service, marketing/communication, and technical departments of IAD España,
Administrative and legal departments of IAD España,
IAD España property consultant (in response to requests via online forms on the Website),
Administrative or judicial authorities authorised under Spanish law.

Personal data concerning you may be transmitted to IAD España commercial partners, for services such as:

Rental management;
Home staging;
Banking and payment services brokerage;
Insurance brokerage.

IAD España business partners are contractually obliged to protect the personal data transmitted. Service providers can only use the data to provide their services and must protect it contractually. IAD España does not sell your personal information to business partners or service providers.

4. Transfers Outside the European Union

Your Personal Data may be sent to some IAD España service providers located outside the European Union. Such transfers are governed by standard contractual clauses or binding corporate rules (BCR), supplemented by additional measures if necessary. For details, you may request information or a copy of these clauses by emailing IAD España at lopd@iadgroup.es.

5. Your Rights

You may exercise the following rights for your Personal Data, within the limits set out in the Applicable Regulations:

Right of access and information: You have the right to be informed about how your data is processed, and to obtain confirmation and a copy of your data.
Right to rectification: You may request correction or completion of incomplete/inaccurate data.
Right to withdraw your consent: You may withdraw consent at any time, where processing is based on consent.
Right to object: You may object to processing for reasons related to your particular situation (with certain exceptions).
Right to portability: You can request your data to transfer to another data controller (applicable if based on consent or contract, and processed by automated means).
Right to restrict processing: You may temporarily block use of your data under certain conditions.
Right to erasure: You may request erasure of your data in certain cases.
Right to obtain human intervention following profiling or automated decisions: When profiling or automated decisions are used, you may request human assessment.
Right to give "post-mortem" instructions: You may specify what is to happen to your Personal Data after your death.

For exercising your rights, send your request to the data protection officer using the contact details below. For disputes, you may always lodge a complaint with the appropriate authority (AEPD in Spain).

6. Data Protection Officer

You may contact the appointed Data Protection Officer as follows:

By email: lopd@iadgroup.es
By post: IAD España, Legal Department, Ramón Turró nº 23 Street, 3rd floor, 08005 Barcelona

7. Security

IAD España implements various measures to protect your Personal Data from misuse, including encryption and firewalls. However, absolute security cannot be guaranteed despite these precautions.