PRIVACY POLICY

I@D España Inmobiliaria a Domicilio S.L , a Spanish simplified company, whose registered office is located at Ramón Turró nº 23 Street, 2nd floor 08005 Barcelona , registered in the Barcelona Trade and Companies Register under number nº B67131573 (hereinafter “I@D España ” or “I@D”) processes your personal data, in its capacity as a data controller, when you browse the www.iadespana.es or www.join-iad.es website (the “Website”) and interact with it, in particular when you complete an online form.

Depending on the purposes involved, this processing may be carried out by iad España:

As the sole data controller;
As a joint controller with an iad agent.

This privacy policy provides you with the information required under applicable laws about the collection and processing of your personal data in accordance with the Spanish Organic Law 3/2018, of December 5, 2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD) and Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data (the “GDPR”) (together the “Applicable Regulations”).

Furthermore, iad España uses cookies to make the Website work. To find out more, please refer to the “Cookie Management”.

For more general information about the protection of personal data, please visit the website of the or website of the Spanish Data Protection Agency (AEPD): https://www.aepd.es/es.

This privacy policy may be amended. You should therefore consult it regularly.

DATE OF LAST UPDATE OF THIS PRIVACY POLICY: JANUARY 2023

1. Categories of data concerned

Data you send directly to iad España

You may need to provide iad España with information about you in your various interactions with this company.

This mainly includes contact details such as first name, last name, title, email address and telephone number, as well as data about your project.

Data that iad España collects indirectly

iad España collects technical browsing and interaction data on the Website (in particular, via cookies), as well as geolocation data if you have accepted this.

2. Purposes, legal basis and retention period

iad España collects and processes your personal data for the purposes identified in the table set out below, which also explains the legal basis for the processing and the retention period for each purpose.

Your data may be retained, at the end of the periods identified below, to allow iad España to fulfil its statutory or regulatory obligations and assert its rights for any appropriate period with regard to the applicable limitation period. In such cases, the processing operations are performed on the basis of compliance with statutory obligations or the legitimate interests of iad España.

	Purposes of the processing operations	Legal basis	Retention period
1.	Creating and managing your account, if you decide to create an account, particularly for managing subscriptions and alerts created by you.	Legitimate interests	3 years from collection or last contact with the data subject.
2.	Responding to your requests to download brochures and guides, as well as for requests for responses to the questionnaire assessing your suitability for the real estate market.	Legitimate interests	3 years from collection or last contact with the data subject.
3.	Responding to requests submitted by you through online forms on the Website and putting you in contact with an I@D agent. I@D operates through its network of agents, who are independent commercial agents, registered in the special register of commercial agents (RSAC). Consequently, you will be put in contact with an agent for any request for contact, on any basis whatsoever (to buy or rent a property, become a business provider or become an agent etc.). This process is carried out jointly with an iad agent.	Legitimate interests	3 years from collection or last contact with the data subject.
4.	Sending newsletters and other commercial materials, as well as managing subscriptions to them, if you sign up for those services.	Consent	3 years from collection or last contact with the data subject.
5.	Monitoring your satisfaction with the use of the services.	Legitimate interests	3 years from collection or last contact with the data subject.
6.	Managing your requests to exercise rights.	Compliance with statutory obligations	Time taken to process the request. Deletion of the proof of identity document, if requested, as soon as the checks have been completed.

3. Recipients of your data

The data collected and processed by iad España for the above-mentioned purposes may be communicated, as needed for your file:

to its customer, marketing/communication and technical services;
to its administrative and legal departments if necessary;
to iad España agent in response to requests you have made through the Site's online forms;
to the administrative or judicial authorities authorised under French law if necessary.

Personal data concerning you may be transmitted to iad España business partners, in connection with your projects, offering in particular services of :

rental managemente;
home staging;
banking and payment services brokerage;
insurance brokerage.

iad España business partners are contractually obliged to protect the personal data transmitted to them in this context.

iad España also needs to grant access to your data to the service providers it instructs. These service providers (including IT service providers) may only use the data for the purposes of performing their services and they have a contractual obligation to protect the personal data transmitted to them in this context.

iad España does not sell your information to any business partner or service provider.

4. Transfers outside the European Union

Your data may be sent to some of the iad service providers located outside the European Union.

These transfers are governed by standard contractual clauses or by binding corporate rules (BCR), depending on the provider, and supplemented where necessary by additional measures. You may request additional information and/or a copy of these clauses by emailing iad España at lopd@iadgroup.es.

5. Your rights

You may change or delete your personal data directly, in your personal area.

You may exercise the following rights for your personal data, on the terms and within the limits set out in the Applicable Regulations:

right of access and information: you have the right to be informed about how your personal data is processed in a concise, transparent, intelligible and easily accessible form. You also have the right to obtain confirmation as to whether or not your personal data is being processed and, where applicable, access the data by requesting a copy.
right of rectification: you have the right to have incomplete and/or inaccurate personal data corrected and/or completed.
right to withdraw your consent: when the processing of your personal data is based on your consent, you may withdraw your consent at any time.
right to object: you may object to the processing of your personal data for reasons relating to your particular situation.

In some cases, this right cannot be exercised, for example if there are compelling legitimate grounds or for the establishment, exercise or defence of legal claims.
right to portability: you have the right to receive the personal data you provided to iad España , to allow you to transfer it to another data controller. This right only applies if the processing of your personal data is based on your consent or on the performance of a contract and the processing is performed by automated means.
right to restrict the processing of your data: in some cases, you may restrict the processing of your personal data. This right allows you to temporarily block the use of some of your data, if the statutory requirements are met.
right to erasure: in some cases, you may request the erasure of your personal data (for example, if the personal data is too old and is no longer necessary).
right to obtain human intervention following profiling or an automated decision: when profiling or an automated decision is used, you may request human intervention for the assessment.
right to give "post-mortem" instructions: you may decide what is to happen to your personal data after your death.

If you wish to exercise one or more of these rights, you should send the corresponding request to the data protection officer using the contact details set out in the “Data protection officer” section below.

Similarly, for any request or complaint concerning the processing of your personal data, please contact the iad España data protection officer.

If no response is received from iad España or if a dispute persists, you may in any event lodge a complaint with the appropriate supervisory authority (the Spanish Data Protection Agency (AEPD) in Spain).

6. Data protection officer

You may contact the data protection officer appointed by iad España by writing to the DPO at the following address:

By email: lopd@iadgroup.es

or
by post to the following address: iad España, Legal Department , Ramón Turró nº 23 Street, nd floor de 08005 Barcelona

7. Security

iad España implements various measures to protect your data from any misuse. A firewall protects the infrastructure of the public website you access and authentication and passwords are encrypted.

However, please note that, although iad España implements appropriate technical and organisational means to prevent any unauthorised or unlawful processing of personal data and any loss, damage or accidental destruction of personal data, the absolute security of personal data cannot be guaranteed.